Privacy Policy

When you register an account with iWild Casino, we collect identification details such as your full name, date of birth, residential address, email address, and telephone number. This information is necessary to verify your identity, comply with anti-money laundering regulations, and ensure you meet the legal age requirement for gambling in your jurisdiction.

During your use of the platform, we automatically gather technical data including your IP address, browser type, device identifiers, operating system version, and referring URLs. This information helps us maintain platform security, diagnose technical issues, and improve the overall user experience.

Transaction records — including deposits, withdrawals, bet history, and bonus activity — are maintained as part of our regulatory obligations under the Curaçao Gaming Control Board licence (OGL/2024/758/0228) and applicable financial reporting requirements.

Your personal data is primarily used to operate and maintain your iWild Casino account, process financial transactions, deliver customer support, and fulfil our legal and regulatory obligations. Without this data, we would be unable to provide the service.

We may analyse aggregated and anonymised usage patterns to improve game offerings, website functionality, and promotional relevance. Individual users are never identified in these analyses.

With your explicit consent, we may send promotional communications about new games, bonuses, or platform updates. You can withdraw this consent at any time through your account preferences or by clicking the unsubscribe link in any marketing email.

iWild Casino does not sell your personal information to third parties. Data may be shared with payment processors, identity verification providers, and regulatory authorities strictly for the purposes of operating the service and meeting legal requirements.

In circumstances where we engage third-party service providers — such as cloud hosting or fraud detection partners — contractual agreements require those parties to handle your data with equivalent security standards and only for the specified purpose.

If required by law, court order, or regulatory directive, we may disclose personal data to the relevant authority. We will notify you of such disclosure where legally permitted.

Personal data is retained for the duration of your account relationship and for a minimum period thereafter as mandated by licensing and anti-money laundering regulations. Once the retention period expires, data is securely deleted or irreversibly anonymised.

You have the right to request access to the personal data we hold about you, to ask for corrections to inaccurate records, and to request deletion of your data where no overriding legal obligation requires its retention. To exercise any of these rights, contact our data protection team through the support channels listed below.

All data transmitted between your device and iWild Casino servers is encrypted using industry-standard SSL/TLS protocols. Sensitive information stored on our systems is protected with encryption at rest and access controls that limit visibility to authorised personnel only.

We conduct periodic security assessments and vulnerability testing to identify and address potential threats. Despite these measures, no system can guarantee absolute security, and we encourage users to protect their own credentials by using strong, unique passwords and enabling two-factor authentication where available.