Terms and Conditions
Last updated: 2025-01-31
By accessing or using iWild Casino, you agree to be bound by the following Terms and Conditions. Please read them carefully before creating an account or placing any wager on our platform.
§1 — Account Registration and Eligibility
To open an account at iWild Casino, you must be at least nineteen (19) years of age or the minimum legal gambling age in your province or territory, whichever is higher. You must also reside in a jurisdiction where online gambling is not prohibited by law. iWild Casino operates under the authority of the Curaçao Gaming Control Board, licence number OGL/2024/758/0228, and complies with all conditions attached to that licence.
Each individual may hold only one active account. Creating multiple accounts, whether directly or through proxies, virtual private networks, or third-party intermediaries, constitutes a material breach of these Terms and may result in immediate account suspension, confiscation of balances, and permanent exclusion from the platform.
You are solely responsible for ensuring that all registration details — including your name, address, date of birth, and contact information — are accurate and kept up to date. iWild Casino reserves the right to request identity-verification documents at any stage and to restrict account functionality until verification is satisfactorily completed.
§2 — Deposits, Withdrawals, and Financial Terms
iWild Casino supports a range of payment methods for deposits and withdrawals. Processing times, minimum and maximum limits, and any applicable fees vary by payment provider and are displayed in the cashier section of your account. It is your responsibility to familiarise yourself with these details before initiating a transaction.
Withdrawal requests are subject to identity verification, security review, and compliance checks. iWild Casino endeavours to process approved withdrawals promptly; however, delays may occur due to pending verification, weekends, public holidays, or third-party processing timelines beyond our control.
In the event that funds are credited to your account in error — whether through a technical malfunction, a duplicate transaction, or a processing mistake — you are obligated to notify iWild Casino immediately. Erroneous funds remain the property of iWild Casino and must not be used for wagering. Failure to report such errors may be treated as a breach of these Terms.
§3 — Bonus Offers, Promotions, and Wagering Requirements
iWild Casino may offer promotional bonuses, free spins, cashback deals, and other incentives from time to time. Each promotion is governed by its own specific terms, which will be clearly stated on the relevant promotional page or communicated to you at the time of opt-in. In the event of any inconsistency between general Terms and promotion-specific terms, the promotion-specific terms shall prevail.
Wagering requirements specify the number of times a bonus amount, or the bonus plus the qualifying deposit, must be wagered before any resulting winnings become eligible for withdrawal. Games may contribute to wagering requirements at different rates, and certain games may be excluded entirely. Always review the contribution table before playing with bonus funds.
iWild Casino reserves the right to void bonuses and any associated winnings if it determines, at its reasonable discretion, that a player has engaged in irregular play patterns, bonus abuse, collusion, or any other activity designed to gain an unfair advantage from promotional offers.
§4 — Intellectual Property and Acceptable Use
All content on the iWild Casino platform — including but not limited to logos, graphics, software, text, and game interfaces — is the property of iWild Casino or its licensors and is protected by applicable intellectual-property laws. You may not reproduce, distribute, modify, or create derivative works from any part of this content without prior written authorisation.
You agree to use iWild Casino solely for lawful entertainment purposes. Any attempt to exploit software vulnerabilities, reverse-engineer game mechanics, deploy automated scripts or bots, or otherwise manipulate the platform is strictly prohibited and may result in legal action in addition to account termination.
§5 — Limitation of Liability and Dispute Resolution
iWild Casino provides its services on an as-is and as-available basis. While we take reasonable measures to ensure uninterrupted access and accurate game outcomes, we do not guarantee that the platform will be free from errors, delays, or interruptions at all times. Scheduled maintenance windows will be communicated in advance whenever practicable.
To the maximum extent permitted by law, iWild Casino shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the platform, including but not limited to loss of profits, data loss, or service interruption. Our total aggregate liability for any claim shall not exceed the balance held in your account at the time the claim arose.
Should a dispute arise regarding game outcomes, bonus entitlements, or account actions, you are encouraged to first contact our customer-support team to seek an amicable resolution. If the matter remains unresolved, you may escalate your complaint to the Curaçao Gaming Control Board in accordance with the procedures published on their official website.
These Terms and Conditions represent a binding agreement between you and iWild Casino. They are subject to change, and the most current version will always be available on our website. Continued use of the platform following any update constitutes acceptance of the revised Terms. Where local legislation provides additional consumer protections, those protections apply in full.
